laurencastro

Lauren Castro


Lauren Castro is a reporter based in Austin, Texas.

women speaking in car with caption 'Story please! This is for the racist people who lack common sense' (l) woman speaking on plane with caption 'So this happened on my way to Cancun Mexico for my birthday' (c) woman speaking in car with caption 'Story please! This is for the racist people who lack common sense' (r)

‘Have them physically remove me’: Spirit Airlines ‘Karen’ refuses to get off plane after boarding with wrong ticket

'You’d be surprised how many people we have to remove for rushing the gate agents to destination hop.'

On Jan 20, 2023 by Lauren Castro

customer at McDonald's drive thru with caption 'large fry let me get a hundred nuggets hundred nuggets yes please actually 200' (l) McDonald's drive thru with total at 79.41 on screen with McDonald's 'm' logo at bottom (c) customer at McDonald's drive thru with caption 'can you take off the 200 nuggets please she didn't want them no more I'll just get the large fry' (r)

‘I quit’: McDonald’s customer orders 200 nuggets for $80, changes his mind when he gets to window

'They don’t get paid enough for this smh.'

On Jan 19, 2023 by Lauren Castro

worker speaking with caption 'today i accidentally charged someone $453000 instead of $4.53 and it went thru, he couldn't get a refund because the police is now investigating him...' (l) customer paying with card (c) worker speaking with caption 'today i accidentally charged someone $453000 instead of $4.53 and it went thru, he couldn't get a refund because the police is now investigating him...' (r)

‘He couldn’t get a refund’: Worker says she accidentally charged customer 453K instead of $4.53. It went through

'Everyone saying it’s their worst fear as if they have that much money in their account.'

On Jan 18, 2023 by Lauren Castro

Chipotle bowl with chips instead of rice with caption 'So I asked could I use chips instead of rice' (l) Chipotle building with sign (c) former Chipotle employee speaking (r)

‘We would always have to say no’: Former Chipotle worker speaks out about ‘nacho’ hack

'Chipotle is the only ‘build your own’ place that will not let you build your own.'

On Jan 18, 2023 by Lauren Castro

Renter finds out she's been paying her neighbor's electric bill after checking apartment meter

‘I’ve been paying $2-300/month for other people’s heat’: Renter finds out she’s been paying her neighbor’s electric bill after checking apartment meter

'I'm gonna have to check mine now.'

On Jan 17, 2023 by Lauren Castro

Waffle House worker pleads with customers to stick to a Texas Melt after 'waffle sandwich' hack goes viral

‘That sandwich gonna cost y’all about $20’: Waffle House worker pleads customers to stick to a Texas Melt after ‘waffle sandwich’ hack goes viral

'20 ain't nothing, let me get 5.'

On Jan 17, 2023 by Lauren Castro

bacon inside of eggs on cooker (l) Waffle House employee speaking with Waffle House logo at bottom (c) Waffle House employee adding bacon to eggs on waffle in black container (r)

‘Everybody wanna talk about this d*mn waffle sandwich’: Waffle House cook shows how to make the ‘Waffle House sandwich’

'I know what I'm having for lunch tomorrow.'

On Jan 13, 2023 by Lauren Castro

Chipotle employee slicing cheese with caption 'Um we use a wire to block cheese' (l) Chipotle sign on building (c) Chipotle employee shredding cheese with machine with caption 'And then you can see me shredding them and then that's all yeah' (r)

‘I knew it was too good to come pre-shredded’: Chipotle worker shows how the cheese arrives at store, is prepared

'It comes in this huge-a**, heavy block.'

On Jan 12, 2023 by Lauren Castro

worker looking through photos with caption 'HUHHHH??!! you're telling me they look through your pictures?! i never been so embarrassed in my life' (l) woman with caption 'HUHHHH??!! you're telling me they look through your pictures?! i never been so embarrassed in my life' (c) worker looking through photos with caption 'HUHHHH??!! you're telling me they look through your pictures?! i never been so embarrassed in my life' (r)

‘You’re telling me they look through your pictures?! I never been so embarrassed in my life’: Walmart customer catches photo department workers looking through photos

'When I worked there, I did a couple of times.'

On Jan 11, 2023 by Lauren Castro

Chipotle counter with tortilla (l) Chipotle counter with paper that reads 'OUT OF QUESADILLAS' taped on with caption 'Really though?' (c) Chipotle counter with cheese and other ingredients available (r)

‘They’ve got the queso and the dilla’: Chipotle store claims it’s out of quesadillas even when customer can see all the ingredients laid out 

'I'm convinced Chipotle don't really like making money.'

On Jan 10, 2023 by Lauren Castro

person sitting in chair with caption 'oh no pink drinks aren't fruit juice, they have caffeine' (l) Starbucks Pink Drink in front of green background (c) person sitting in chair with caption 'you're giving your toddler 45 mg of caffeine at 8pm' (r)

‘You’re giving your toddler 45mg of caffeine at 8pm’: Starbucks worker shares PSA about caffeine content in the Pink Drinks

'I learned this the hard way.'

On Jan 10, 2023 by Lauren Castro

making a 4-tortilla burrito at Chipotle

‘Ain’t no reason to make it that difficult’: Chipotle customer’s order of extra-large burrito that uses 4 tortillas sparks debate

'I'd quit my job on the spot.'

On Jan 10, 2023 by Lauren Castro

woman opening an order from Instacart

‘That’s like $200 worth of groceries’: Woman shares massive grocery haul after mistakenly receiving someone else’s Instacart order

'I wish this happened to me.'

On Jan 9, 2023 by Lauren Castro

hand holding phone with text messages 'I know you requested off, but I'm going to need you to work the 24th and 25th. My request was already approved. You can't just un-approve it. I'm not working Christmas Eve and Christmas. I have 2 kids. 'This is not negotiable, there are no other options. If you'd like to keep your job, you'll be comin in on the days I tell you to. Then I guess I quit. Merry Christmas. Call me now, please' and caption 'Am I wrong for quitting?' (l) calendar with pin on 25 (c) hand holding phone with text messages 'I know you requested off, but I'm going to need you to work the 24th and 25th. My request was already approved. You can't just un-approve it. I'm not working Christmas Eve and Christmas. I have 2 kids. 'This is not negotiable, there are no other options. If you'd like to keep your job, you'll be comin in on the days I tell you to. Then I guess I quit. Merry Christmas. Call me now, please' and caption 'Am I wrong for quitting?' (r)

‘Then I guess I quit’: Worker says they were asked to come in during approved time off

'My request was already approved. You can't just un-approve it.'

On Jan 6, 2023 by Lauren Castro

women speaking in doorway with caption 'Doordash order thievery caught red handed' (l) DoorDash delivery in hand next to door (c) women speaking in doorway with caption 'Doordash order thievery caught red handed' (r)

‘Door dasher wants to blame everyone but himself lol’: DoorDash driver confronts people who took delivery after dropping order off at wrong house. It backfires

'If a container of cookies were dropped on my doorstep ... I'd absolutely eat them.'

On Jan 5, 2023 by Lauren Castro