The Supper Truck, an Albuquerque, N.M.-based food truck, has very good reviews on Yelp. In fact, it has five-star ratings from almost everyone who decides to write about it on the Internet. But when one ornery customer posted a negative review about a long wait, truck owner Amy Black took it to heart and decided to apologize through song.
Black co-wrote the song “One Star Review” with Sage Harrison, who performed it in front of the food truck.
Apparently the customer who complained contacted a local paper and said she would try eating at The Supper Truck again, so it appears Black’s creative approach to customer service worked.
H/T Jezebel | Screenshot via YouTube